Privacy Policy
At CHB Group LLC, we place a high priority on safeguarding the privacy and security of our clients. This Privacy Policy outlines the ways in which we collect, use, and protect the personal information you share when engaging with our services or visiting our website. By using our services, you agree to the data practices described in this policy.
Data Collection & Usage
CHB Group LLC collects personal information to enhance the quality of our services and improve your overall experience. This information may include, but is not limited to, details provided during account creation, transaction records, and interactions with our website. We ensure that any information we gather will be utilized solely to improve our service offerings and deliver a personalized experience to our clients.
Cookie Policy
Our website uses cookies and similar tracking technologies to monitor user behavior and gather usage data. This allows us to tailor your browsing experience and assess the performance of our website. If you choose to disable cookies in your browser settings, please note that certain features of our website may not function properly as a result.
Information Security
The security of your personal information is a top priority at CHB Group LLC. We take significant measures to protect your data from unauthorized access, disclosure, alteration, or destruction. We ensure that your personal information remains confidential and secure through robust security practices.
Data Sharing
CHB Group LLC does not sell, trade, or lease any personally identifiable information to third parties. We may share aggregated demographic data, which is not linked to any identifiable personal information, with our partners or advertisers solely for the purposes stated in this policy.
Refund Policy
Your satisfaction is vital to us at CHB Group LLC. If you are not satisfied with a product or service purchased through our website, we offer a refund within 30 days for items that do not meet their described standards or if significant issues arise that we cannot resolve. To be eligible for a refund, you may be required to provide a detailed explanation and evidence of the problem.
To request a refund, please contact us at [email protected] with details of your purchase and the reason for your refund request. We strive to process all refund requests efficiently, but please note it may take up to 10 business days for the refund to be reflected on your credit card or original payment method.
Policy Updates
We reserve the right to update or modify this Privacy and Refund Policy at any time. Any significant changes will be posted on this page, and we encourage you to review this policy periodically to remain informed about how we protect your information.
Contact Information
If you have any questions, concerns, or complaints regarding our privacy practices, please feel free to reach out to us at [email protected].
Business Hours
Mon – Fri: 11 AM – 7 PM EST
Sat: Closed
Sun: Closed
*Fluid Momentum is closed on national holidays. Emails received after business hours or on holidays will be responded to the following business day.